123 jav Privacy Policy – Personal Data Protection for Malaysia Members

This Privacy Policy applies to all services offered by 123 jav — including the web platform, all gaming sections (slots, Live Casino, Sports Betting, e-sports, roulette), the registration process, financial transactions, and all communications with our support team. Should this policy change, we will inform you via email or in-platform notification.

123 jav is an online betting and casino platform operating for users in Malaysia. We take the privacy of every member seriously, ensuring it is respected and protected at all times. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

• This policy applies to all individuals who register an account, use any of our services, or simply visit the website of 123 jav.
• Continued use of the platform 123 jav following any update to this policy will be considered acceptance of the revised terms.
• We act as the data controller (data controller) for personal information you provide to us.
• The legal bases for our data processing are: your consent, the performance of a service contract, legitimate business interests, and legal obligations.

123 jav collects your personal data through several means — directly from you during registration and use, automatically through platform technology, and in limited cases, from legitimate third-party sources.

The data we collect is used solely for legitimate and necessary purposes. Below is a full explanation of how 123 jav your personal information.

• Service Delivery: Processing account registrations, verifying identities, handling deposits via TnG/GrabPay/DuitNow, and processing winnings withdrawals in MYR.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multiple account usage, and cybersecurity threats to your account.
• Customer Support: Responding to enquiries, complaints, or requests submitted through our live chat, WhatsApp, or support email.
• Legal Compliance: To fulfil KYC (Know Your Customer), AML (Anti-Money Laundering), and other legally mandated reporting obligations applicable in Malaysia.
• Platform Improvement: Analysing usage patterns in aggregate (not at the individual level) to improve gameplay experience, platform performance, and the development of new features.
• Marketing Communications: Sending promotional updates, the latest bonuses, and special offers — only if you have given your consent to receive such communications. You may unsubscribe at any time.
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance where needed.
• 123 jav does not use your data to make automated decisions that have a significant negative impact on you without human review.

123 jav does not sell your data. However, in the course of lawfully operating the platform, there are limited situations where your data may be shared — and we want to be fully transparent about this.

• Payment Providers: Required transaction information is shared with payment gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX solely to process your financial transactions.
• Game Providers: Minimum required game data is shared with game providers such as Evolution Gaming, Pragmatic Play, and Playtech for the purposes of game delivery and fairness verification.
• Identity Verification Providers: KYC information is shared with licensed identity verification service providers to meet compliance requirements.
• Legal Authorities: 123 jav will disclose your data to Malaysian authorities if required to do so by law, court order, or to prevent illegal activity.
• Business Transfers: In the event of a merger, acquisition, or asset sale, member data may be transferred provided the recipient is bound by an equivalent or stricter privacy policy.
• All third parties that receive data from 123 jav are bound by strict data processing agreements and are only permitted to use such data for the specified purposes.

We take our responsibility to protect your data seriously. The following are the security layers that 123 jav implement to protect your personal information.

Under Malaysia's PDPA 2010 and international privacy best practices, you have the following rights regarding your personal data held by 123 jav.

Website 123 jav uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use and their purposes.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to the documentation for your browser (Chrome, Firefox, Safari).

• 123 jav reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws, or new technological developments.
• Whenever this Privacy Policy is updated, the "Last Updated" date at the top of the document will be revised to reflect the latest changes.
• For significant changes that affect how we use your personal data, 123 jav will notify you proactively via email or in-platform notification before any changes take effect.
• Continued use of the platform 123 jav following any changes to the Privacy Policy will be considered acceptance of the updated terms.
• We encourage you to review this page periodically — at least once every three months — to stay informed about how we protect your privacy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 123 jav handling your personal data, please reach out to us through the channels below. We are committed to responding within a reasonable timeframe.